Refund and Returns Policy
Effective Date: 12/01/2026
1. Introduction
At Endo Orthon, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your data when you access or use our website and services.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
Information You Provide Directly
We may collect personal information when you:
- Create an account or place an order
- Subscribe to our newsletter or marketing communications
- Contact our customer support team
This information may include:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Order and transaction details
3. How We Use Your Information
The information collected is used to:
- Process, fulfill, and deliver your orders efficiently
- Send order confirmations, invoices, and shipment updates
- Improve website performance, user experience, and customer support
- Communicate important service-related information
- Comply with applicable legal, regulatory, and tax requirements
4. Data Security
We employ appropriate technical and organizational security measures to protect your personal information, including:
- SSL (Secure Socket Layer) encryption
- Secure server infrastructure
- Restricted access to sensitive data
Payment-related information is processed exclusively through secure, third-party payment gateways and is never stored on our servers.
5. Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited data with trusted third-party service providers, such as:
- Courier and logistics partners
- Payment processing providers
- Technology and hosting partners
These parties are permitted to use your information only to perform specific services on our behalf and are contractually obligated to maintain confidentiality.
6. Legal Compliance
We may disclose personal information if required to do so by law or in response to valid legal requests by government or regulatory authorities.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or updates to inaccurate information
- Request deletion of your personal data, subject to legal obligations
Requests can be made using the contact details provided below.
9. Policy Updates
Endo Orthon reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: contact@endoorthon.in
Phone: +91 9163184833
Address: Kalyani A-01/34, Near Bus Terminal Kalyani, Nadia, West Bengal.