OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product shown on the website?

Yes. All product images and specifications accurately represent the items supplied. Minor packaging differences may occur due to manufacturer updates.

Do you provide installation and equipment setup services?

Yes. We offer professional installation for new dental equipment, along with uninstallation and relocation of existing equipment.

What types of dental products do you supply?

We supply ENDO and ORTHO products, clinical equipment, consumables, and precision dental instruments for clinics and hospitals.

Do you offer service and maintenance plans?

Yes. We provide preventive maintenance programs, repair services, and membership plans with priority support for dental equipment.

How can I request repair or maintenance service?

You can submit a service request through our website or contact our support team directly. Our technicians will schedule a visit based on priority.

What is included in preventive maintenance?

Preventive maintenance includes routine inspections, calibration, cleaning, and performance checks to reduce breakdowns and extend equipment life.

Do you provide after-sales support?

Yes. We offer dedicated after-sales support, including technical assistance, spare parts support, and priority service options.

Do you service equipment purchased from other suppliers?

Yes. Our technicians can service and repair most major dental equipment brands, subject to inspection and compatibility.

How long does service or installation take?

Service and installation timelines depend on the equipment type and site conditions. Our team will provide a clear schedule in advance.

Do you offer emergency repair services?

Yes. Priority and emergency repair services are available under select service plans.

INFORMATION ABOUT US

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